Frequently Asked Questions
Everything you need to know about your Powerslide gear and orders.
How do I determine the correct skate size?
We recommend measuring your foot in millimeters and consulting our specific brand size chart. For the best fit, ensure there is about 5mm of space at the toes for comfort during high-intensity movement.
What is your return policy for sports equipment?
You can return any unused items in their original packaging within 30 days of purchase. Please note that for safety reasons, we cannot accept returns on protective gear or skates that show signs of outdoor use.
Do you offer international shipping?
Yes, we ship our professional sports gear worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
How should I maintain my skate bearings?
To ensure longevity, avoid skating through water or sand. We recommend cleaning your bearings every 3-6 months using a dedicated bearing cleaner and applying high-speed racing lubricant.
Are your products covered by a warranty?
All Powerslide products come with a 2-year manufacturer's warranty covering defects in materials and workmanship. This does not cover standard wear and tear from regular athletic use.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.